PRIVACY POLICY

DentalTx processes personal information needed to provide and manage dental care. This may include identity and contact details, date of birth, medical and dental history, medications and allergies, clinical notes, radiographs/images and uploaded documents, prescriptions, appointment information, communications and payment records. Health information is special category personal data and requires additional protection. We use information to identify patients, assess and provide care, maintain clinical records, manage appointments and payments, prescribe or refer where appropriate, respond to complaints and meet legal, regulatory and professional obligations. Before live use, DentalTx must document the applicable Article 6 lawful basis and Article 9 condition for each processing purpose; healthcare processing may fall within the health or social care condition where its legal requirements are met. Information may be shared where necessary with healthcare professionals, referral providers, pharmacies/e-prescribing providers, payment processors, IT/hosting suppliers and regulators or authorities where legally required. Only information necessary for the purpose should be shared and appropriate confidentiality/security safeguards should be used. DentalTx will keep records securely, restrict access, use appropriate encryption for confidential electronic information, maintain backups and retain/dispose of records in accordance with applicable professional and legal requirements. Patients have data-protection rights including access to their personal data and, where applicable, correction and other statutory rights. Before this service goes live, this notice must be completed with the data controller's full legal identity/contact details, ICO information where applicable, exact lawful bases, recipients/processors, international-transfer details if any, retention periods, cookie information and the method for exercising rights or complaining to the ICO.